The Howard: comfortable, well-appointed, central location, friendly staff, 24hr butler service.

The staff were very helpful during the emergency caused by the closure of all UK airports.

The bathroom was not absolutely pristine.

This place is perfect for visiting the nearby area and the staff, including the manager, are very welcoming and provide great room service.

The perfect hotel exceeded all expectations perfectly. Not far from Carson Clark Gallery.

I was very impressed by the way the hotel saw its role to adapt to the guests needs rather than the other way round. The staff were very friendly and helpful and the room and hotel facilities were very comfortable.

The Howard was wonderful. We felt like guests in someone's home. The rooms incorporated modern comforts without sacrificing the charm. The service was exceptional - the staff made dinner reservations for us, hired an excellent driver to take us on a tour, and brouht us sandwiches when we decided we didn't want to go out to dinner. Breakfasts were delicious. We enjoyed our stay thoroughly.

We were delighted with our romantic stay at this hotel. The location was perfect, just a short walk away from the main attractions. The room was spacious and comfortable with lovely amenities. We especially enjoyed the tea service provided by the staff and the delicious breakfast. The hotel also offered a car service at reasonable prices, which was very convenient.

The room had some minor maintenance issues that could have been easily resolved, such as a broken hook to hang our coats and a loose toilet seat. The staff seemed overworked and we had to wait longer than expected for service in the restaurant.

Excellent hotel, complimented by the wonderful staff!

This hotel is fantastic, mostly because of the superb staff who really go out of their way to look after your every need. If you're not happy with highly personal levels of service then this hotel isn't for you (valet parking, tea/coffee provided free of charge by the butler rather than having a kettle in the room etc), but if you're happy to let someone else take the strain for a while then it's wonderful to sit back and enjoy the experience. The location of the hotel is great, too. It's about 10 mins walk from Princes Street, although there is a bit of a hill to walk up.

This hotel was a luxurious haven, with exclusive amenities that cater to all our needs. the room was spacious and had all the exclusive advantages we were looking for. the Continental breakfast was delectably presented with plenty of options to choose from, and the hotel's lounge area was perfect for relaxing in pure comfort.

Quality of service was exceptional. Booked a twin room but it was made up as a double. As soon as staff realised, they offere an additional room at no extra cost!

Personal butler style service and individual styled rooms - excellent

Wi-Fi was quite slow and coverage was not great, in room wired connection was faulty

The hotel was very close to everything, located in a quiet part of the city but within walking distance to the centre. We walked mostly, but there was also a bus stop only a two-minute walk away. The hotel facilities were excellent, and the cleanliness was top-notch. The staff were friendly and helpful, and the breakfast was delicious.

Didn't dislike anything about the property.

The Howard was staffed by friendly, helpful and knowledgable staff. We didn't dine but breakfast was delicious and we will be back to sample the afternoon tea!

The service was beyond my expectations, I loved my stay in the Howard

The fact I had to leave